Enquiries and personal information
When you send an enquiry, we store your name, email, optional telephone, subject, message, language, consent and submission time in Lovable Cloud. Authorized administrators can review and manage these records. We use them to handle your enquiry; no automated owner email or visitor marketing is currently sent. Please do not include sensitive health information.
Security and service providers
Lovable Cloud provides hosting, storage and authentication. Access rules restrict private enquiries to administrators. Anti-spam checks use a hashed network identifier and submission counts; raw IP addresses are not stored in the enquiry table. Google Fonts receives font requests, including ordinary network information. Google and Lovable receive sign-in information only when their sign-in methods are used. Authentication emails are sent by Cloud Auth.
Rights, retention and oversight
Use the contact form to request access, correction, deletion or a review of how your information is processed. An authorized person must assess applicable legal grounds, retention periods and any international-transfer safeguards under the Bosnia and Herzegovina data-protection framework, and GDPR where applicable. No automatic deletion period has been configured. You may raise concerns with the Personal Data Protection Agency in Bosnia and Herzegovina. The registered controller address and authorized privacy contact still require confirmation before launch.
Privacy-friendly visitor analytics
Lovable collects this data for us. Its analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records pages visited, referral sources, country, browser, operating system, device type, time on page, loading speed, errors and clicks. With no consent banner, these are recorded for every visitor. Detailed data is kept for 90 days and daily summaries for one year. See Lovable’s privacy policy at https://lovable.dev/privacy.